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Please read these terms and conditions of use carefully. These terms and conditions ("T&C") may have changed since your last visit to the site.

Legality: Kobster.com is owned by Kobster E-Shop Private Limited. Kobster.com reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time. Users who violate these T&C will have their access cancelled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them.

Trademark, Copyright and Restriction: This site is controlled and operated by Kobster E-Shop Pvt. Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Kobster.com logo, name, designs are All RIGHTS RESERVED. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.
You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without Kobster’s prior written permission. However, you may print in hard copy portions of the Site with the sole intent of placing an order with kobster.com for credit.

Account and Registration Obligations: "Your Information" is defined by the information you provide to us in the registration, buying or listing process, in the feedback area or through any email. We will protect your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under Your Account or Password. Kobster.com shall not be liable to any person/customer for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided in the contact us page. If Kobster.com has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to kobster.com.

Damage Claims or Shortages Important Notice: Any claims for damage and/or shortages MUST be reported in 48 hours without exception. Be sure to check your deliveries upon receipt. You agree to our Return Policy with the acceptance of these Terms and Conditions.

Product Description: Kobster.com tries to be as accurate as possible. However, kobster.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by kobster.com itself is not as described, your sole remedy is to return it in unused condition.

Cancellation by Kobster.com: Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer: In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount minus the gateway charge if you have used it. The orders that have already been shipped out by us will not be cancelled and you will have to check our Return Policy on those orders. The customer agrees not to dispute the decision made by Kobster.com and accept kobster.com’s decision regarding the cancellation.

Returning Goods: If you are not happy with the goods you have purchased for any reason, please refer to our Return Policy and follow the returns process. Some products are ordered direct from the manufacturer. Returns to some of these manufacturers can incur a restocking fee (the percentage depends on the manufacturer).

Credit Card Details: You agree, understand and confirm that the credit card details provided by you for availing of services on Kobster.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to kobster.com. Further the said information will not be utilised and shared by Kobster.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Kobster.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent/Declined Transactions: Kobster.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Kobster.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

Eligibility: You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

You Agree and Confirm:

• That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Kobster.com for redelivery shall be claimed from you.
• That you will use the services provided by Kobster.com its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
• You will provide authentic and true information in all instances where such information is requested of you. Kobster.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Kobster.com has the right in its sole discretion to reject the registration and debar you from using the Services of Kobster.com and / or other affiliated websites without prior intimation whatsoever.
• That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site 
• That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. 
• That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

• Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
• Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
• Gaining un-authorised access to other computer systems
• Interfering with any other person's use or enjoyment of the Site
• Breaching any applicable laws
• Interfering or disrupting networks or web sites connected to the Site
• Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner


Objectionable Material: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Kobster.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.


Payment Services: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

User Account Data

• Kobster.com respects the privacy of every individual. We protect the personal information in accordance with our Privacy Policy and respect the confidentiality of our visitors and subscribers.
• We share only the necessary information for processing the order(s) to our trusted logistics and business partners.
• Individual users are also responsible for maintaining the confidentiality and security of your account and password and you agree to accept the responsibility for all the activities that occur using your account and password.
• Kobster.com shall not be responsible for any loss or damage due to failure to safeguard your account.
• Kobster.com holds the right to indefinitely suspend or cancel any account, if the data found to be inaccurate or mischievous and can refuse the user to access the site.
• You shall notify here of any suspected unauthorized use(s) of your account, or any breach of security, including loss, theft, or unauthorized disclosure of your account password.


Voucher Codes: Kobster.com reserves the right to limit the use of voucher codes. We may, at our discretion, limit the times per customer a coupon code may be used. Voucher Coupon codes are intended for individual use one time per customer.

Disclaimer: It is the customer's responsibility to login earlier if they want to avail better products or styles because Kobster.com sales are "first come, first served". The merchandise might not restock products once sold out. No information regarding the presence of any Product in our stock will be guaranteed. We will alert you only when an item is sold out.

The Terms and Conditions for any Contest shall be separately available on the Site. In the event of any conflict between these T&C and the Terms and Conditions pertaining to any Contest, former terms and conditions shall prevail.

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Customer Service

1800-121-0405 (Toll Free) / support@kobster.com